The Custom Design Process

Step 1

One-On-One Consultation

Have you been dreaming about a gorgeous, glittering piece of jewelry that is uniquely you? If so, we cannot wait to meet you! We invite you to join us for a one-on-one consultation at either of our stores, during which we will help you translate your vision into a sketch for our designer. We will listen closely to what is that you desire and explain our custom design process. Then, we will pass along your design specifications to our very own, in-house designer.

Step 2


Approximately two weeks after receiving the details of your project, our designer will provide a 3D render, or digital image, of what your jewelry will actually look like! Not only is a render fun to see, it will help keep you personally involved in the design process, ensuring total satisfaction with your completed jewelry!

Step 3


After seeing your render, we will begin physical construction of your customized jewelry by creating a wax of your item using a special, computerized machine. We will build a mold around the wax and then burn away the wax, leaving a space in which we will cast the metal you have chosen. The rough casted item will undergo an intense transition during which it will be polished, cleaned, set with the diamonds or gemstones of your choice and even engraved, when requested.

Step 4

The Final Product

The last step is the best. We carefully inspect the gorgeous new jewelry that you designed and then present it to you! You leave the store adoring your fabulous new custom designed pendant, ring, bracelet or brooch. Congratulations!

Some of Our Recent Custom Designs


An average custom design takes roughly 6 weeks.  If the custom design is less complex it may take slightly less time and if a custom design is more complex it make take slightly longer.

Absolutely!  We can custom create each setting in the jewelry to fit any stones that you may already have.  We also give you credit for any old gold you have.

We offer a limited lifetime warranty on all our custom designs.  If there is a manufacturer defect in the jewelry we will cover the repair.  In order for us to be able to provide this warranty we ask that you come get your jewelry checked every 6 months.

In order to start a custom design we collect a $300 non-refundable deposit that will be credited towards your finished product.  Once you approve the 3D render we require half of the payment for the project. 

We get asked this question often.  Our custom design process is very competitively priced to comparable showroom jewelry.  Our quotes usually come out better priced than what our customers were getting elsewhere out of a showcase.