Why Integrity Sometimes Means Saying, “No.”

By | 2017-04-28T18:05:15+00:00 April 28th, 2017|Categories: Business Philosophy, Service|

Why Integrity Sometimes Means Saying, "No." There is never a time when an expert craftsman or a business owner likes to tell a client no. It’s a painful situation for everyone involved. It occasionally leads to hurt feelings and in the Internet age, negative reviews. As a small, family-run business that supports eight families [...]

What to Do When Your Ring Doesn’t Fit Anymore, Part 1

By | 2017-04-28T18:10:22+00:00 April 28th, 2017|Categories: Service|

What to Do When Your Ring Doesn't Fit Anymore, Part 1 Have you ever wondered why rings are perfectly round, but our fingers aren’t? To be honest, we don’t have an answer to that; well, ok we do. It’s because perfect circles are easier to manufacture, but it does create issues for all of [...]

Keeping Your Earrings Where They Belong

By | 2017-04-16T19:22:24+00:00 April 16th, 2017|Categories: Service|

“About ten years ago, I gave my mother a pair of beautiful pair of diamond earrings, with screw back posts for protection. We always recommend our clients do this because there’s no worse feeling than realizing that you’ve lost one of your prized pieces of jewelry. Well, imagine my surprise a few years later when [...]